001[Music] so [Music] so [Music] so [Music] um [Music] [Laughter] so [Music] uh [Music] uh [Music] foreign [Music] i call to order the workshop for the bullet city elementary school board on thursday july 21 2022 at 5 30 p.m roll call amanda amen here charlene diaz here anna boyd here melinda sabrasky here all right welcome everybody thank you for coming um we'd like to now welcome andy williams good afternoon everyone i am not andy my name is michaela carlson i am with the mohave county sheriff's office i am here to introduce mutual link we are partnering with them on the school safety program mohave county sheriff's office part in this is we are the lead law enforcement agency in this so everything will be housed within our agency and then we will distribute through other law
002enforcement agencies or schools as needed um so if anyone has any questions on the law enforcement end of it or the inner workings from our end please do not hesitate to reach out i will not steal any thunder from you chilling because i know they have a lot to go over and kind of demonstrate so now i'll pass it off to andy thank you for everybody for uh everyone coming today uh my name is andy williams my background is from law enforcement actually used to work for this guy here i did 27 years with metro i retired about a year and a half ago so there is life after retirement so you know we need people but uh so that's a little bit about me uh my partner here i'll let him introduce himself uh
003jared greene i'm out of phoenix arizona um i've been with future wing for a little bit and uh my background was in public safety emergency match and uh great jeff do you want to give your background yeah hey hello from new jersey a very hot new jersey 100 degrees here today my name is jeff grann and i know um retired law enforcement 30 years i've been with mutualink for 14 years and i'll be showing you some of our technology this evening thank you and robby good afternoon my name is robbie hill i'm uh with mutual ink i've been with meech link for a little over 11 years [Music] my background i'm not the executive director of the technical services group i uh have been with mutual look like i said over 11 years and we're
004currently working on the technical side with implementation of the program throughout the various pilot programs throughout the eight counties uh in the state of arizona so i'm more on the technical side of the house um with mutual inc so thanks for inviting us and uh giving us the opportunity to present awesome all right i'll get started this thing will let me go so last year the arizona state legislature awarded a hundred thousand dollars to mohave county and we had to meet certain requirements that they needed from us they actually chose our company to for the interoperability software solution for school safety and the the highlights that they were keying in on were secure text messaging and file sharing collaborative maps including floor plans images between schools and public safety agencies manual activated panic alarm systems
005multiple forms of real-time communication bringing video in where i can actually take the video of a suspect and send it out to an mdt of in a police car so you actually have a suspect description that is right in front of you and you can't mistake it kind of goes back to like the parkland shooting where that suspect was on scene for about 45 minutes because he blended in with everybody else because you know when that when things like that happen everybody's wearing the same clothes is cable be capable of being deployed across existing communication assets allows entity maintain discretionary control of communication assets owned and operated by the entity so me as a mutual employee i can't just jump in and see what's going on with your critical incident it's it's pretty well protected
006it's fully encrypted uh it's also we're certified under the department of homeland security safety act is qualif as qualified anti-terrorism technology and is compatible with federal emergency management agency interoperability gateway so we're trying to start like my partner was saying we've been all over the different counties in arizona we're trying to start to bring everybody together so there's a little bit more communication because crime goes from one place to the other okay so for example say a pursuit that goes through a county we can kind of follow as you go through each county so we're slowly but surely getting everybody together in the state of arizona not just police and school but also we can also add hospitals anywhere there's a large amount of people in an area stadiums casinos they can also be added
007there this allows for situational awareness for the police and a coordinated response and we all know from incidents that have happened around the country for example october 1st i was right in the middle of that and that was a melee of what you know how do you how do you coordinate all that well link 360 is the program that we use and kind of organizes a little bit of uh of the whole situation you can uh customize all the people that are on the need to know basis when when they uh when there is a critical incident specific people that you want in there every time so there's no running around trying to say hey call this person call that that person our particular system will allow you to do push to talk group push
008to talk individually you can bring texting so it's actually a really uh cool software system when it comes to organizing chaos we're going to be talking about panic button uh it's with mutual link it goes directly into the peace app so there's no delay there's not like 911 and please hold for about three to four minutes while all this stuff is going on most of the time like in shootings it how long does the shooting last you know seconds okay so it expedites 9-1-1 custom computer configure configured automation uh creates direct two-way push-to-talk communication with 9-1-1 so you can communicate with the dispatcher and again it brings clarity and coordination and instant instant on demand voice picture and video so what i'm going to do now is i'm going to have stevie there steve yeah
009moms i'm you can you hear me yep i'm gonna go have uh have you take over right now and describe raptor technologies and how it works with the school districts sure um and you know what give me a money i'm going to try to share my screen if it's possible i've got a couple quick slides um i'll introduce myself here just a moment bear with me okay that's weird okay one second as soon as i started as soon as i started sharing my screen um i can no longer see anyone's faces um just want to make sure i'm sharing the right one sorry i don't use google me incredibly often bear with me so i used to dual screens one second steve trying to get it sure you steve we don't see your slide we
010see a repeat of your desktop yeah okay bear with me while we're waiting on him to get that available if you haven't signed in if you can please sign in the back we'd really appreciate that thank you okay i think this is what's going to do it got it okay can you see where it says emergency management raptor alert yes cool well thank you guys i'm gonna introduce myself real quickly i'm steve with raptor technologies um thanks for your introduction andy uh either way um i've been working closely with andy and the team regarding the rollout of the link 360 platform throughout a number of counties in arizona where raptor comes in is on your actual staff having this panic button that andy has alluded to at their fingertips at any time if you will
011i'm going to give you a quick breakdown about raptor who we are we do work with a number of districts within the state i was doing some research i'm going to continue to do that i am not aware off the top of my head if anybody within your county that may use raptor but i just want to give you a quick bit of insight about who we are i'll talk about what it is that you're getting via this link 360 interoperability platform and then i'm going to give you a little bit more quick insight as to everything that raptor can provide and this is directly for usage within k-12 school districts so without further ado i just want to quickly bounce through a couple slides and i'm going to start by taking a quick peek
012at the raptor mission if you will it's very simple but very important and that's protect every child every school every day this actually hit home for me quite a bit when i was actually looking to come to work for this organization i've got two young girls myself here in southern california that one of them is starting school here in the fall actually next month and we can't wait let's put it that way um either way from there just a quick blueprint as far as or footprint if you will as far as who we work with where we do so etc i'm not really going to dive too deep into the statistics aside from the fact that one thing that i think really hits home is 98 of folks that utilize raptors see the values see
013the security or safety and security increases and measures that are in place and continue to use raptor year over year as far as other statistics i'll just mention as far as these sorts of safety solutions we work with more schools and districts throughout the country than anybody else combined we've been at at work since 2002 with our visitor management suite we're going to talk primarily about the raptor alert application that's a portion of our emergency management suite again as i mentioned i'll give you a quick overview and if there's folks that have interest in learning a little bit more about raptor as a whole i'm happy to provide more insight there so with that in mind what is raptor alert this is going to be your mobile panic button solution that when combined with the
014link 360 system is going to give you the ability to initiate one of these what we call critical alerts from any location your staff members may have access whether that's from a mobile device or any web-enabled device i like to make that clear it's not required to be utilized on personal devices however obviously that's what's going to be most flexible but nevertheless you have the same panic capabilities from any web-enabled device when we talk about utilizing this actual notification system itself as you can see some of these notifications over here are these icons have verbiage like lockdown evacuate hold etc what you're seeing there if you're not familiar is aligning directly with the srp or standard response protocol via the i love you guys foundation raptor is a mission partner our solution is turn key
015to a line out of the box however anything you see there is fully customizable as well from color changes to imagery verbiage you name it on that front upon initiation of one of these critical alerts your folks would be entering into let's say for example a lockdown there's a an unlimited amount of subtypes as well so again it's not necessarily only meant to be used for the worst case scenario if we have you know a shooter or something along those lines there could be a number of reasons to lock down or evacuate or hold in place etc from there once initiated you're going to be sending out within a second and a half a number of different types of communication from an email to a text message a phone call or and or an app
016push notification these will work similarly to amber alerts where we can override silent settings on devices wake those black screens ensure everyone's receiving audible alerts again same goes for outside of mobile devices any again web enabled device desktops laptops etc will also be receiving these notifications with that in mind you do have direct access to 9-1-1 first respond first response if you will we also include what's called enhanced location services so andy mentioned earlier direct contact to the psat for public safety answering point um with that in mind be a raptor you will have the direct communication capabilities through the mutual link system however you still have direct access to 9-1-1 via raptor as well again putting that in the hands of any one of your staff members from there the only other portion i
017like to bring up on the alerting side just real quickly and i think it's pertinent because obviously we don't ever want you really to have to use these critical alerts so acting similarly yet a little bit more customizable if you will is the team assist functionality that comes along with raptor alert that will give you the option to send out all the same communication and ask for assistance however the different team assist types can be fully customized with a specific group of recipients and the idea being sending out a call for help or request for assistance without necessarily disturbing the entire building if you will it can always be upgraded as necessary but gonna give you the ability to deal with any sort of incident no matter the scale if you will with that in
018mind i wanted to give you just a one more quick peek at the entire emergency management system and this is something that can definitely be expanded upon from the alerting portion our suite really consists of four very specific modules one of those being a drill manager with the idea there that we have the ability to create and maintain your drill schedule you know essentially preparing for one of these incidents to take place so folks know what they're doing in the case of one of these incidents um it's kind of muscle memory if you will the drill manager allows you to create and publish send that out to each one of your buildings in the district allow them to stay in compliance with whatever you put together as far as you know maybe monthly fire drills
019quarterly lockdown things like that with that drill manager i'll also mention that it syncs entirely with the raptor alert application so anything that you're doing in a drill capacity you would have the same functionality as you would in a live emergency again kind of trying to drive home that usability so your folks have the option to put down this device and pick it up you know maybe six months later and have exactly the understanding of what needs to be done furthermore as we look into the response and recovery pieces of an incident itself we've already talked about how it's communicated we do have the option to include accountability and reunification i'll just point out quickly with accountability we will integrate with your student information source providing assigned rosters to each one of your staff members
020so that they can update location and status of whoever is with them they can always access the entire student body anybody else that may be checked into the building which we'll talk about here in just a few moments nevertheless this is happening in real time those that are managing this incident are seeing exactly where folks are located do we have injuries what we'd call critical statuses etc from there with reunification simply said we're trying to really simplify what's typically a chaotic process again aligned with the standard reunification method via i love you guys with putting your folks into one of three roles if you will meeting and checking in approved guardians as they arrive they will see approved guardian data as well that will extract from your student information source from there runners are moving
021students that have parents ready to pick them up to the arena fire location we're gathering physical signatures sending out communication to other approved guardians letting them know that's taken place from that point real quickly i talked about the grassroots usage of raptor and that's within the visitor management side of things simply said we're trying to give you a very simple process in order to ensure that folks visiting your campuses should be allowed there upon arrival we'll scan their government issued id extract data to create a visitor profile scan them up against the 50 state sex offender registry from there you have the ability to see any visitor that's in your building the amounts of visitors that are coming during different times of the day you can differentiate those that may be straight visitors versus contractors
022staff students volunteers etc lastly when we talk about the different solutions available through raptor i'm not really going to talk about the volunteer at this particular time but nevertheless whether it's visitor emergency management volunteer etc everything is accessible within one single integrated web-based platform so as you may expand you're not necessarily going to be supporting additional systems you're simply expanding modules within raptor with that that is all i wanted to discuss obviously uh if you guys have a few minutes or if there's any questions i'd be happy to address no questions for raptor passed away i have one um one of the one of our principals asked about uh on this phone system is there any danger of butt dialing the emergency contact that was it was kind of spotty for me to hear but
023i think i heard butt dialing um so i i assume what you mean is is uh you know security measures that are in place to avoid false alarms essentially so the answer to that question is yes for example i access raptor on an iphone with an iphone there are biometrics in place just to simply access the device that carries on with the raptor alert application so in order for me to access the app it would scan my face or you would enter personal identification number something along those lines additionally the panic buttons that we saw are not simply just a quick tap it would be a compressed slide and release so a deliberate motion and then thirdly we have the ability if necessary to geofence your school location so if someone hands their phone to
024their toddler at home they can't initiate an emergency incident if they're outside of that geofence location if it's anything like my toddler she uses my phone better than i so um either way to answer your question yes definitely security measures in place are the gps tracking is it always on or only so sorry i think i think i caught most of that question regarding the tracking on the devices itself so great question in regard to tracking there's an option that's all dependent upon the user and the configuration on their actual device but by default raptor will not track device location unless we're actively utilizing the app itself i have a question uh with all the systems that have been mentioned today and understanding what the general idea is how do they communicate with law enforcement
025having been a teacher in this area during quarantine our data infrastructure is poor at best and having seen the limitations of that not only is the teacher trying to teach online but as a parent with children trying to learn online this area is prone to bandwidth you know severe bandwidth limitations uh twin is fortunately coming through here with some fiber off but that i don't think was ever designed to usurp the existing systems that are here it's only meant to be an extra option for those who can afford it so how do these systems communicate and what's that going to mean for an area like this that has antiquated data infrastructure for something as potentially heavy as this if that's what it communicates through i'll just address that quickly from the raptor perspective and then
026i'll let andy the team address that from the mutual links side of things in regard to raptor it's accessible via a wi-fi connection or mobile connection whatever is going to be the strongest the app itself is designed to search for the strongest signal if we're using it from a device that has mobile or wi-fi capability also we do not require an incredibly large amount of bandwidth because all this all the communications that are being sent to raptor are using very small amounts of data so again we're sending text messages we're sending emails things along those lines in order to initiate that the actual amount of data usage is very minuscule so we've tested it in a lot of different scenarios whether it's a poor on the poor side of a wi-fi connection or on the
027low side we don't need full 5g ultra wide band connection for it to be effective and also with link360 we had it tested with the uh from with a lieutenant from navajo county which is pretty rural and he did the push to talk from florida and it was with her so we're just and i'm more than happy to give you his community as a phone number and you can ask him a million questions and how he thinks of it so there's that option too um even more than happy to share any of that with you i mean we're pretty much all around the country i know uh there's a few places in florida new hampshire new jersey i mean it's all around so i've got a question if i'm understanding this correctly the this tool
028is uh best the more people that download the app the better things are for the use of this tool is that robbie correct you want to hit that or yeah it's tough to hear the question and i don't know if jeff can pick it up either but what was what is this yeah my question was my understanding is that the more people that have this app downloaded the more successful this tool will be and so i wonder if you guys could talk a little bit about implementation in other places and how you got more people to download the app what are some strategies that can be used to get more parents and and teachers and students to download this so i guess from the mutual link perspective i'll answer it there's a certain number of
029licenses that have been allocated to the first responder community that would be utilizing the mutual link piece which is the link 360 application so that is really being utilized by first responders and certain key personnel in at the administrator level or at the school themselves the the raptor piece would be on the educators devices and in um more prolific in the schools themselves so uh the licensing structure for the schools is by location so you may speak up here but it's really by campus or by location and the number of personnel that have the raptor alert application on their device is that there's no limitation there so i'll let steve finish that point yep you're correct robbie and for those in the room as far as raptor is concerned um we don't work based on
030specific licenses so when we look at you know implementing within one of your school buildings we would integrate with your your single sign-on as well if that's useful for you and you decide the amount of folks that need to have access to this and the app downloads are unlimited now when i say unlimited i mean strictly typically speaking we're looking at staff members we're not looking at parents students things along those lines this is more meant for an internal tool to put the panic button in the hands of your staff as far as the adoption rates that's not something we can really control however i'll tell you what we typically hear is when a district says this is a great idea we highly encourage you to put this on your own device we don't get
031great adoption rates if you put it out there as this is meant for your safety and security and those and that of your students it's available to you however it's always going to be accessible from all of the district devices we start to then see adoption rates increase does that make sense uh the school that i represent is a charter school so we don't belong to a district we are our own entity uh are any of these these systems still available for us as a small school of 400 students and roughly 40 staff i think i'll i'll let mikayla answer that but i i think that's the determination um in the initial roll out the the schools and and the participating districts and schools and then the broader deployment i think through additional funding that's
032being made available so i'll let mikayla speak to that if she wants to to address that as a program office we've been working very closely with county superintendent as well as each district from the sheriff's office side of it we are taking into consideration public schools charter schools private schools christian schools colleges any school within the county we are taking into consideration what we can cover with this equipment any more questions and this integrates well with synergy which is our school information system for the data that you have to pull yeah that's a good question and the answer to that one is absolutely yes um synergy infinite campus power school things like that are some of the heavy hitters that we work with on a very regular basis we would typically make our integration via
033clever or class link which is in most cases being used in so many in every district throughout the country one of the two either way synergy is definitely an sis we've integrated with all right jeff i'm gonna go ahead and turn it over to you since uh uh we're done with steve steve thank you so much for uh jumping on here today late notice so uh i appreciate it not a problem you've got my contact information if anybody has any questions if they're like me as soon as i hang up i'll come up with good questions thanks everybody for your time take care thank you and andy thank you again from new jersey i'm not going to take a lot of your time what this will be is the brief demonstration of what steve kind
034of set up for you because we're going to talk about how the actual application runs on a smart device and then what the relationship with your first responder 9-1-1 center looks like and we're going to do that by way of a kind of a can demonstration it's only going to take another minute so basically what you see on the screen are two things and this is important to understand the small smartphone internet is uh is this smartphone i'm holding in my hand which is an iphone it is running the raptor application now one of the things you might notice about this is my buttons look a little bit different from the buttons that steve showed you that's highlighting the um that's highlighting the capability that each tool can determine what each button does but what
035it looks like and what function it'll perform and the number of buttons that appear on the screen so again i'm just showing you kind of something that's representative of what the raptor app would look like on your on your personal phone which would be carried by a faculty staff member educator et cetera now in a typical emergency we're concerned about you know i didn't start the after morning what do i do so yeah there's a certain amount of getting your head wrapped around the situation number one protect yourself from your students find cover and then at the first opportunity you need to alert others and one of the ways of doing that of course is dialing 9-1-1 and none of these systems are designed to circumvent the 9-1-1 system if you're reporting an emergency instinctively
036you pick up your phone at online one there's nothing wrong with that if that's the way your branding works you do that you call 9-1-1 if the training is is good and and the app gets uh socialized into your environment better and you and your youtube you can't talk you're you know you're in such a situation that you're afraid to make then pulling an app now and pushing a button might be a better solution but these are very personal things and not something that we can cover on this call but mutually raptor have been doing this nationwide and we've learned a lot about it and with regard to adoption it's actually quite good in places like florida and new hampshire we were really surprised every period of time they at least have the interest and
037learn how to use it and then they make the personal decision at the beginning of the day whether they're going to start the app or not the good thing is if you forget to start the app you can pull your phone in just know where the app is get the app started that only takes seconds and then you're ready to send the emergency and regard to the other question about accidental calls the butt dial if you were you'll be able to see that in this very brief demonstration how that works so i will simulate a lockdown situation using this you're going to see a sequence of events now there's two branches happening here within these two systems raptor itself is conduct notifications and notifying faculty staff by way of messaging throughout your network simultaneously the
038app is working through mutually to contact your local 911 people who will then receive data depending on how your particular campus is set up now what's important here is for the sophisticated campuses where you have the availability of video surveillance systems mutualink has the ability to watch cameras during the emergency and share those cameras with the 9-1-1 center i don't want to spend a lot of time going into that because there's a whole political side to sharing a camera but rest assured of this mutual inquiry shares cameras it's only doing it in the context of your emergency and this does not indicate that any government agency law enforcement otherwise has carp launched 24 access to the cameras they do not they simply do not that does not have this application design when the panic button
039is pushed your school has cameras that can be contributed for the duration of the emergency the law enforcement agency and the pete's app and the 9-1-1 center can see cameras i won't go into too much detail about that you can get into the nitty-gritty but let's simulate an emergency we'll do a lock down i push the lock down button but you notice you're not happy until i do that affirmative uh compression slide action steve mentioned it's very important when i slide to initiate now we're setting things into the um let's see here whoop that's true evacuation first time i saw that okay let's see here response status code does not indicate success 401 unauthorized well i'm certain you know what i decided uh let's try uh walk down again did steve hang up the guys
040know i do dozens of these demos every day and that's the first thing i saw that in the evening i don't know why i'm unauthorized let me just log back in well i apologize for that i'm very embarrassed by that robbie's got a penis for him in his forehead so the idea is you slide the button i don't have an explanation for that we're going to have to ask raptor what's going to mean we don't represent raptor we what we do that's not fair i shouldn't say that so the idea is when we push the button it creates an incident in the um uh in the system and i'm going to see if i can recover here robbie uh would you talk a little more about how the the cell phone signals and wi-fi can
041be important and in terms of amplifying what you've said in terms of a lot of bandwidth is required uh sure i mean in terms of bandwidth on the mutual links side the the voice piece the mutual link application allows um whether it's on a mobile device or on a a computer a pc offers a push-to-talk voice component as well as the video and the video can be throttled back depending on bandwidth constraints the voice is already there there you go [Music] for some reason it timed out on me i was maybe i shouldn't test it before the call okay so what actually happened thanks robbie for going in that time there while jeff did a quick recovery in new jersey let's attribute it to the 95 degree heater in new jersey cortex nothing to you
042guys so what actually is happening so the bigger screen represents the uh the 911 spinner so they see cameras coming from the pool this is just canned video of a hallway for example and this imagery can be sent out to the first responder so they can see what's happening in addition the 911 center if you're configured can actually conduct two-way radio communications from the responding officer the 9-1-1 center to school resource officers or faculty and staff members and they actually have a two-way radio on campus these are all things that are obviously set up beforehand you test them regularly as one should do is test these apps maybe once a day and you can always check with the 911 center you're a 9-1-1 center there and uh mikhail will probably mention that drilling and exercising
043becomes a very key component of how this works so essentially all i really wanted to show you here was how the application connects through mutual link in our link 360 app to let the 911 center have quick access within the first two minutes of an emergency that they can have instant radio communications and they can also possibly view video cameras if your school supports and hasn't video system we understand that every school has radios and we also understand that not every school has sophistic video systems but i think you might be surprised how minimal a system would be that would be helpful for your 911 response center so uh that's good i don't want to take any more of your time we've taken enough already i just wanted to show you what we call the
044flow what that application that that panic button application was in relation to your local psat 911 and first respond and and i'll be happy to take questions some questions i've got one yeah so when the app is activated what's bad great question so like any app that the current troll is minimal because we simply set and simply set the amount to be a text message and if you're familiar with using your phone x messages don't fall out of current or battery power so it's not like you're on a phone call with the phone starts to be warm and you know it's sucking your battery down that's not happening here the phone has already did its business it sent the signal via the electronic equivalent to a text message so battery impact is very minimal if
045if at all good question so once this step happens then for staff members that have that raptor on there does an alert go out to the staff or what's the procedure after it will so steve didn't cover a lot of this but there's so many other things you can do within this application there are for example documents that can be pulled up including maps not that anybody inside the school needs to be reminded of a map but the theory is that if there's documents or things that change on a regular basis they can be put into the system and faculty instead can review them uh whenever they need to do it or in some situations maybe you're handing the phone to somebody else you're doing everything you can to survive and uh so within the
046context of the raptor application uh it does so many things not just the panel so for example there's um there's reunification process afterwards and and all those things what we're really concerned about and what we're focusing on is that first one to five minutes of the emergency where the nine months underneath as much information as possible with as little effort on your part as possible right we need a button push let the technology start to connect videos and turn on video cameras so the responding officers troopers and deputies have a better idea of what they're getting into determine their best way to enter to neutralize the threat that's what workmen have created on them so jeff or andy um excuse me are you going to show what happens okay so this alert has come into
047your center are you going to show what happens in terms of those groups and those kinds of things that you demonstrated for the superintendents a while back yeah we could do that so andy if there's anything yeah so can i provide more contact sandy do you need to tell me something okay yeah go ahead uh i'm not i'm asking you is there is there's something that i can show you you know what my capabilities here yeah can you bring jerry in oh sure sure okay so uh yeah so what does it mean to be in a mute link incident you know so so this part of it again is for certain faculty members who have the mutual link application and i'll bring that up on the phone here to show you that you know once
048you're in a mute link application we provide all the interoperability tools that are necessary to get things done meaning we can turn your cell phone into a virtual walkie-talkie these two devices can then talk to each other uh if we want to show this video to somebody on scene i can uh quickly invite somebody into the incident jerry's on scene there i do a left click and drag and we'll get jerry into this incident uh if he uh if he can answer that incident if not i have him in another one sorry i didn't mean to put you on the spot there but i'm assuming you there you go you did it so now what's happening is jerry is on his mute link application on his phone in your room there and he can actually
049see this video and if i'm a responding deputy i can actually get on my radio one two three four five hello jerry radio check from new jersey i'm actually talking on my radio new jersey to you guys in arizona uh and we can actually have a conversation back and forth over long distances of course that's not always going to happen in your area you're going to be talking pretty local so the whole idea is from the newton application and let me show if if jerry's not walking around showing me that phone i'll bring my phone in here so you can actually see what that looks like on the uh on the front so i have an incoming call here and i have the high school coming in we'll go ahead and play that video so
050this is what the first responders would potentially see from their smart devices either on a smartphone or their mobile display terminals and computers inside their patrol vehicles as they're responding they'll get installed uh instant visual uh context for what they're getting into uh the cameras can be adjusted depending on the sophistication uh we can determine what cameras to show and uh from there we can also text back and forth that we can also share documents uh within the um within the incident itself so i didn't want to confuse people by doing this but the question came so remember this is two different applications there's the raptor app typically prolifically installed throughout the uh the campus with educators faculty staff then there's the muchlink application which is really designed for the tactical responder uh trained administrators
051within the organization who need to conduct deeper tactical operations with the first responders maybe they're trapped in a particular part of the school and they need to coordinate a radio and video that's more about what the mutual application is so just to be clear the application you see on the smartphone now would not generally be distributed to everybody on the faculty and staff along campus i didn't want to confuse people initially with that but the question came up so there's two different applications here they don't you don't necessarily have to both be installed on your phone faculty and staff just need to install the panic and app in this case it's raptor hope i'm not confusing people it can be a little confusing but there's some great questions coming out of the audience can i
052help anymore andy from your perspective more questions for jeff do you want to see more or no i the part that impressed me when you all uh presented to the county superintendents was the piece that each school site can determine who is in that list on the that you see on the left side over there so who's immediately each site can determine who is immediately notified when that panic button is is set off and that's exactly right and thank you for focusing on that yeah so that what part of pre-planning and you can change that it's not etched in stone right you can you can change that list as the need arises but there's actually two listings to be created here the raptor app be configured to notify a certain group of people and the
053mute link application can be uh configured to notify a certain group of people so if somebody pushes the raptor panic button a certain list people inside the mutant application be notified perhaps maybe the principal vice principal uh some other staff member fro's they can also receive a discrete and separate notification within mutual so yeah getting information out as quickly as possible as possible and that is that is very easily configurable with lists you can be determined and it is different for every school every campus makes that decision who they can add to that list that's thank you for bringing it up that's a very good point well you said we're doing this really in a lot of states new for arizona of course but florida new hampshire connecticut uh virginia uh some schools in texas
054this is rolling out very quick you know we've been only doing this about four years so so it's it's growing very quickly nationwide and uh the adoption rate quite frankly is is pretty remarkable uh i think once you see how easy the app is to operate and if you're ever in this situation god forbid i think you know you're diving for cover you're gonna be your brain's gonna work really hard to do everything you can to get help on the way and and if that means suddenly realizing you have an app on your phone that might help you're going to pull it out even if you forgot to start it in the morning you're going to get it started so i wish you much success and i hope you never have to use this but
055if you do uh it'll be there for you and it's working in a lot of places in the united states thanks appreciate your time all right thank you thanks jeff i appreciate it you betcha all right no questions at all nothing stands out for you mr williams okay so i asked one yes sir we've got a cluster of schools in this area three right here and then a high school in a different district that's a half mile or so away if there's an activation for one with the schools being so close will the system interact so that there can be a notification to multiple sites because if for example if there's a lockdown next door where there's a middle school the two adjacent campuses and possibly the high school half a mile away may go
056into full situation as well so how does how does that work when it goes beyond notification beyond one campus robby do you want to take that or or jeff so i mean i'll take a stab at it but the the if the way the raptor application is set up is by locations if if there are personnel or or educators that are um that act are actively in one campus and then maybe uh transition to another campus they can select a particular location that they may happen to operate in you know as they enter the school i don't know jeff if you can show that on on the app yes now obviously if an activation occurs let's say it's a lockdown at the high school there will be a certain set as jeff mentioned notifications that
057that are propagated out through the raptor alert system which then could then stimulate a further lockdown of from personnel that are in the other campuses so um if you want multiple i'd have to check and see within the raptor configuration if you have a particular maybe an all-campus lockdown type configuration where if you press a particular configured button that then it would create that notification across all campuses i'd have to check on that jeff i don't know if you may have any insight on that well my understanding of the way the raptor application works if if the user chooses to have their gps activated the phone of course will know which campus it's on and act accordingly if not the the faculty or staff member selects from a customizable list of any particular building they're
058going to be in so that when the information goes to the 911 center it can be as natural as possible what we found in in practically used what we've seen in florida is that where an activation comes in from for example a teacher who's left the building and is outside and pushes the button the whole the whole context is whatever building is wired up will the signal will still go to the 9-1-1 center so uh it's hard to describe in a call like this the intricacies of where's the phone where's the emergency and what i may have heard and part of the question what if there's multiple emergencies except at the same time was well it's it's if an event occurs in a campus that is adjacent to another campus there may be a scenario
059where they would want you know the the the district would want a no you know a lockdown event to also occur in an adjacent campus or in other campuses based on yeah and mutual income raptor knows the difference and can in fact receive multiple incoming emergencies from different buildings and the 911 operator would actually see as you see up here in these boxes each school will only generate one alarm if it's coming from the same location even even though many people may be pushing that button there will be a recording of who actually pushed the button but it'll only be in terms of one geographic location if a panic comes in from a building next door or a campus next door maybe we have a fast moving situation maybe it's a simultaneous uh intrusion then
060multiple calls can come into the 911 center and that's where we never underestimate our 911 operators how quickly they can sort that sort of thing out and get help on the way but these are all good questions and in a real life situation you're thinking about that and and michaela and the sheriff's office and the 9-1-1 centers are thinking about it as well so that they can provide the most effective response again and wow how timely is it the whole idea is we gotta get help there fast and you have to know exactly where to go um great question again i just want to clarify kind of what his question was and clarify the groups that can be created because i think what he's talking about is let's say there's a lockdown at our middle
061school which is really close to the high school and the other we have another elementary school that's not very far away and a lot of times the other schools will go either in lockdown or soft lock down until we can ascertain what the threat is right so i noticed that you're able to create an alert that goes out to multiple people correct is it possible to create an alert that goes to say principals and or administration on other campuses so that one principal can send that out to all the other principals that so all those other schools know simultaneously that bullhead middle school is having a lockdown robbie simon yeah i mean you can set up your notification list and include whoever you would want in the notification so if it is a lockdown at
062the middle school in the alert um configuration the the um the alerted parties that could include the principles at the other campuses absolutely it doesn't happen they don't all have to be from the same school you can spread the groups out so that other principles are notified at nearby buildings and take action as needed and what we found in florida is they do exactly that when a when somebody pushes the button they actually notify a very large group and they all conduct a quick assessment number one is it a false alarm number two is it the real thing and number three who needs to go where and and they found that the best way to do that is as wide a group as possible uh can be notified so that in the heat of the
063first couple minutes we get as much information as we can specifically for the first responders and then into minute five through 10 through 15 it gets sorted out and the appropriate people respond and the other ones can go about their business as if you can go about your business depending on the americans it's not all active armed intruders and sometimes it's a fight a fire a traffic accident in the parking lot right there's many types of emergency that will cause somebody to push the panic button and that the goal there is for the first responder to get sorted out as soon as possible but the more people to push the button and the more people that start interacting with 9-1-1 they'll know that immediately very usual figure boys i think really what i think we're
064getting at here both the new trunk application and the raptor application and uh we're not reinventing a wheel here right they've been doing this in a lot of places and there's there's a lot a lot of lessons that have been learned over the past several years and you'll get the benefit of that this works actually very smoothly in florida and connecticut and virginia what raptor it mutually does not cover the agency who's taking that call can they can notify the surroundings if they're not programmed into the mutual system they can make that initial call and i'm sorry rob i i didn't i couldn't hear that that was broken up sorry it's michaela from the sheriff's office i was just letting them know what raptor mutually does not cover who's not in that initial call list
065the psap center who is taking that call can it's amazing how many agencies and people will come in and assist in situations like that and there are ways to get that information out to the surrounding areas you have one question i did um is there either on-site training for the staff members that would be potentially using this or a training course if they need to go through annual refresher training staff that's roll over things like what's the so anybody else all right jeff well thank you i appreciate your time and uh i'm glad we were able to show this to you and uh robbie thank you for your for your input as well andy thank you and i'll stand by in case anybody needs anything else okay thank you yeah all right you want to
066go ahead and unshare so i can i'll just uh you bet right if there's no more questions let me go back here there's our contact information if you guys have any questions whatsoever um please feel free to reach out to me or i got my boss on there too chrissy kuhn and robbie hill so any questions and the the program was very impressive thank you for being here my concern is you started out tonight with oh sorry that you started out tonight with uh a hundred thousand dollars and that's what the state legislature gave us or gave you guys right yeah how far is that hundred thousand dollars going to go and how much renewal are we going to end up as a school district okay we target with four school districts at 25 schools
067however with our county being so rural and there being so many districts with just a few schools in it we're kind of fluctuating with that however i'm the state level did just approve additional funding that is available to us now um that we'll be able to cover every school within our county so um essentially our pilot program of the 25 schools um we're getting that equipment ordered and situated as of right now so they will be the first ones to go in and then not too short afterwards we'll be able to facilitate the rest of the schools and getting equipment into that and what are the renewal costs so as long as the funding is available it will be at no cost to the schools the sheriff's office and the state will provide the entire
068funding for that however if that funding does not become available the most it will cost to a school is 2500 and it will not exceed that awesome thank you thank you that's a good price okay um appreciate you guys coming out tonight and uh there's no more questions uh we're all good to go yeah thank you guys if you guys have any other questions um and you don't have their contact info you are more than welcome to contact the sheriff's office i would be more than happy to answer your questions or provide you with someone from youtube link who is more of an expert on the program so right now unfortunately we're dealing with the shipping problem so um yeah so uh it's kind of just very sometimes within a month sometimes we can take
069a view it just depends on where it is moving forward down the road as long as funding keeps coming in the sheriff wants to keep going with this program keep growing it as many ways as we can i know he has talked about like door stops things like that just a little things that can really help in the case of an active shooter emergency like that and that will also improve security cameras and things like that because people wanted to put security cameras in is there any particular security camera that would really be required just a reasonable um let robbie handle that robbie is there any system that works best with the mutual link or raptor program system as in videos video management system yes no i mean we're we've we've integrated to any number
070of different uh video systems um i mean obviously any i mean in today's video world they're all ip based um rumors and ip based video systems so i mean there's a few ways of integrating into the the the particular um video management system but as long as it's ip based we've been integrated into genotech and i mean we're looking at an a kind of an evolution of our product into um integrating um and overlaying cameras on the floor plans that's that's it's in a an initial release right now um and it may be something we can look at um at a later date but um regatta is one uh and genotech um trying to think jeff any other particular um well you know robert it's a good point i can tell you in 14 years
071i and we have not found one camera system that we could not integrate to and i'll even extend that a little further uh to say that we support legacy cctv type systems if there's even still any of them out there um you know there's some limitations with that but again the 911 center if they can just see one camera it's better than no cameras right so even if you were to throw in a couple ip cameras that cover your entrance maybe the cafeteria and all these things can be done relatively inexpensively um you don't necessarily have to leave that part out of it let's put it this way the sheriff's office would love to work with you about figuring out some way to get that video even if it's not a very sophisticated system i
072think robbie one of the things we can answer three of the four school districts that are represented in the room this evening are either have already or are installing vercada units so we'll have fairly sophisticated equipment to be linking with county sheriff and the other agencies yeah that's that's actually fantastic and and we can fit the protocols right because there's there's political protocols that have to be observed about school cameras being visible to other entities and but that those are things that it's not new to us and the sheriff i'm sure understands that and uh we're all confident that that can all be worked out and also if anyone is i know there's a lot of school districts here um so if you are interested in the program we do have a memorandum of understanding
073that would go with this program just so everyone's on a full um clear on what's going into the program what we're supplying and things like that um just so we can work together um so if you are looking into this i can be contacted to provide you guys with that and that way we can really get the ball rolling once i have that signed and executed has any changes happen since he initially came out jesus all right thank you guys thank you thank you thank you thank you thank you everyone appreciate it thanks jeff thanks robbie you appreciate that have a good one thank all of you for coming and for the presentation does anybody have any other questions or anything again if you haven't signed in please make sure you do in the back
074and we again thank you all for coming and being here we're good you